Quality Tools?

There are many tools, recommendations and processes on the market.  Many of these are based on the traditional concept of mechanistic management.  Models and standards continue to push the idea […]

Do you satisfy your customers and users’ needs?

Shouldn’t you deliver quality on time and in budget? Are you frustrated by people who cannot deliver according to their commitments and promises? Are others frustrated by your own issues […]

Designing a Culture for the Future

An interactive workshop to help you identify and correct problems related to quality, culture, creativity and innovation. Without innovation, your business is doomed to become outdated; however, you don’t want […]

Webinars and other events

My latest newsletter can be found at https://mailchi.mp/901abb3eef18/newsletter-202009 My newsletter for September 2020, announcing all the upcoming talks and webinars in which I will be participating: “Why Agile didn’t solve […]

ISO9001 in the 2020s

Is it worth the effort?  Is it still relevant?  What does it mean?  Do you need the audit? 3 presentations and a discussion, with very different people.

Does diversity strengthen or weaken the culture?

No, I am not going to write about isolationist or nationalist governments and other political movements, I am speaking here to industries, businesses and other organisations. My business is to […]


ISO9001? I will be a panellist on the BCS webinar and discussion regarding “Passing ISO9001 Certification in 2020s” Registration open at https://5augustspasg.eventbrite.co.uk

Designing a Culture for Innovation

A little while back I gave a talk at the “Digital Leaders Virtual Conference” on Designing a Culture for Innovation.  The talk was recorded and is now available. Innovation is […]

Rethinking Management

1      Introduction 2020 will almost certainly go down in history as the year of Covid-19, the year when a pandemic got people all over the world isolated, forbidden from mingling, […]