In December 2019, I held a webinar on e-learning and quality, in the context of the "Learning Design Summit". According to the organiser, my talk had one of the highest percentages of positive feedback, giving it a little green "award" on the feedback page. You can see the (recorded) talk on my Youtube page hereunder. The full version of the talk, including extended introduction and Q&A at the end, can be found at https://youtu.be/6ihDUCY8-m0 and the "slides" used in the presentation (including links to the source material) is available at https://prezi.com/view/TxgE7tNcI7HxEdNEhQCM/.
4D Quality: Defined, Designed, Developed and Delivered
When was the last time you discussed the Quality of your products or services with a client, customer, or end-user?