ORCHESTRATED KNOWLEDGE
SFIA
Skills Framework for the Information Age

Defining skills and levels of responsibility.
Step one of our work together is all about listening. Step two is the analysis phase. It’s at this point that we bring in the skills and responsibility resource known as SFIA – the Skills Framework for the Information Age.
SFIA helps us to clearly understand the different levels of skill and responsibility that you have within your organization, as well as those which are lacking. You’ll then be armed with the information you need to
- Maximize the talents that your organization currently enjoys
- Make the necessary adjustments in terms of re-deployment, re-training or recruitment
Defining skills and levels of responsibility.
SFIA currently identifies 6 categories of skill, each with 7 levels of responsibility.
- Strategy and Architecture.
- Change and Transformation.
- Development and Implementation.
- Delivery and Operation.
- Skills and Quality.
- Relationship Management.
RESPONSIBILITIES DEFINED
Responsibility is identified as a combination of factors, demonstrating practical experience of the skill in terms of –
Responsibility is identified as a combination of factors, demonstrating
practical experience of the skill in terms of –
- Autonomy – how well the individual can perform, and the level of
supervision required. - Influence – how much the individual influences colleagues, clients,
suppliers, management or the industry at large. - Complexity – the scale of problems or tasks the individual has successfully
taken on. - Knowledge – what is their theoretical and practical understanding of
the skill and relevant principles, theories and standards.. - Business Skills – how well the individual can integrate into the business
world, communicate issues and resolutions, define areas of potential or
needed improvement, apply company policies and standards, and more.
RESPONSIBILITIES DEFINED
Responsibilities, Skills, and Experience
Responsibility is identified as a combination of factors, demonstrating
practical experience of the skill in terms of –
- Autonomy – how well the individual can perform, and the level of
supervision required. - Influence – how much the individual influences colleagues, clients,
suppliers, management or the industry at large. - Complexity – the scale of problems or tasks the individual has successfully
taken on. - Knowledge – what is their theoretical and practical understanding of
the skill and relevant principles, theories and standards.. - Business Skills – how well the individual can integrate into the business
world, communicate issues and resolutions, define areas of potential or
needed improvement, apply company policies and standards, and more.
- Autonomy – how well the individual can perform, and the level of supervision required.
- Influence – how much the individual influences colleagues, clients, suppliers, management or the industry at large.
- Complexity – the scale of problems or tasks the individual has successfully taken on.
- Knowledge – what is their theoretical and practical understanding of the skill and relevant principles, theories and standards..
- Business Skills – how well the individual can integrate into the business world, communicate issues and resolutions, define areas of potential or needed improvement, apply company policies and standards, and more.

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